Privacy Policy

Water Damage Restoration Irvine operates waterdamageirv.com and provides water damage restoration services in Irvine and Orange County, California. Our address is 15707 Rockfield Blvd, Irvine, CA 92618 and our phone number is (201) 277-9344.

We collect only what we need to respond to you and to do the work:

• Information you give us. Your name, phone number, email address, property address, the service you need and anything you write in the message field of our quote form, or tell us on the phone.
• Job records. If we perform work for you, we keep photographs, moisture readings, scopes of work, invoices and correspondence relating to that job.
• Basic technical data. Standard web server information such as IP address, browser type and pages requested, collected by our hosting provider.

• To respond to your enquiry and dispatch a crew.
• To prepare estimates, scopes of work and invoices.
• To communicate with your insurance carrier and adjuster about your claim, where you have asked us to.
• To keep records required for warranty, licensing and insurance purposes.
• To comply with legal obligations.

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

When you submit a form on this site you consent to being contacted about your enquiry by phone, text message or email. Message and data rates may apply. You can opt out of further marketing communications at any time by replying STOP to a text, using the unsubscribe link in an email, or calling us. Operational messages about an active job will continue while that job is open.

We share information only where it is necessary to do the work you asked for:

• Your insurance carrier and adjuster, at your request or with your authorization.
• Subcontractors and licensed trades we coordinate for your job — plumbing, roofing, electrical, industrial hygiene — limited to what they need.
• Your HOA or property manager where a job requires their approval.
• Service providers who host this website or process form submissions on our behalf.
• Where required by law, subpoena or a lawful government request.

This website is a static site and does not set advertising or tracking cookies of its own. Embedded content — specifically the Google Maps iframe on our contact and area pages — is served by Google and may set cookies under Google's own privacy policy. Fonts are self-hosted and are not requested from a third party at page load.

Enquiries that do not become jobs are retained for a reasonable period and then deleted. Job records are retained for as long as required by our insurance, licensing and warranty obligations, and by applicable California law.

California residents have rights under the California Consumer Privacy Act as amended by the CPRA, including the right to know what personal information we collect and how we use it, the right to request deletion, the right to request correction, and the right not to be discriminated against for exercising those rights.

We do not sell or share personal information as those terms are defined by the CCPA. To make a request, call (201) 277-9344 or write to us at 15707 Rockfield Blvd, Irvine, CA 92618. We will verify your identity before acting on a request.

We take reasonable measures to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please do not send sensitive information such as financial account numbers through the website form.

This website is not directed to children under 13 and we do not knowingly collect personal information from them.

We may update this policy from time to time. The date at the top of this page reflects the most recent revision.

Water Damage Restoration Irvine
15707 Rockfield Blvd
Irvine, CA 92618
(201) 277-9344

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